Terms of service and conditions of purchase.
These General Conditions of Contract hereinafter referred to as GCC, regulate the conditions of purchase of the different works offered on our website.
Customers by making purchases in the online art gallery accept these conditions of service provided by Artesanias Urregui S.L. (hereinafter Buysculpture) NIF: B80241805 located at c / Esteban Collantes 52, 28017 Madrid.
Users who make purchases at buysculpture.com fully accept this GCC and will be bound by these, as if they were written at the time of the purchase.
The reading and acceptance of this GCC are prerequisite and have to be conducted prior to the purchase of any work through buysculpture.com
Buysculpture reserves the right to modify the GCC at any time and without prior notice. The GCC will always be accessible from the website so that the user can consult or print them at any time.
In accordance with the legislation in force, it is possible to return products, for whatever reason, within a period of 14 calendar days since the receipt of the goods by the customer. For this, the conditions set out in this document must be met.
The completion of the order by filling out the purchase form implies compliance with the price offered and the general conditions of sale in force at that particular moment. Once the order is formalized, the purchase will be understood as fully in force, with all the legal guarantees that protect the acquiring consumer and, from that moment, the prices and conditions will be contractual and cannot be modified without the expressed agreement of both contracting parties. The language original of such contract is Castillian.
Once the payment is made and verified by Buysculpture, the products will be shipped. The accepted modes of payment are the following:
- Credit and debit card
- Wire transfer
More information about the payment methods under the following link.
- Delivery times range from 24 to 72 hours per the customer's choice. We can not guarantee these delivery times, although we try to ensure that the transport companies comply with them whenever possible. In rural areas, far from urban centers, it is not possible to guarantee delivery in 24 hours.
- If there is a problem with the shipment or the content of a package is damaged, the customer has a period of three (3) days to contact us using the contact information found at the bottom of each page of this website.
- Prices of shipments: Each sculpture has a different shipping price depending on the weight, size and destination country, you can check the exact price of the postage in the file of each sculpture.
- We accept the returns of the works by the clients, as long as the client sends the package to us paying the postage, the entire value of the artwork will be returned to the client, discounting the shipping costs.
- To make a return contact Buysculpture through the contact information at the bottom of the web or the contact form.
- The product must be returned perfectly packed and in the same condition as it was received.
- If you pay by credit card or bank transfer, the refund will be processed to your bank account within 48/72h.
- If you paid by Paypal, the payment will be made to your Paypal account.
You can expand the information on shipments and returns on this link.
- All prices that appear on Buysculpture website include VAT and all taxes.
- Prices are informative and can be modified without prior notice and are valid except for errors.
Resolution of Litigation
Resolution of online litigation in consumer matters according to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform available at the following link http://ec.europa.eu .eu/consumers/odr/